Management Development

Develop strong and comprehensive business skills to effectively fulfill your management role. Click on the specific course to view or downlaod a course outline.

 
Coaching & Mentoring
Coaching & Mentoring
Understand how to help people understand themselves, set their own goals and identify ways to reach their potential.
Colours of Life (Behaviour Profiling using DISC)
Colours of Life (Behaviour Profiling using DISC)
Be empowered to understand individual personalities, recognise others and know how best to deal with different behaviours
 
Conflict Management
Conflict Management
Identify what conflict is, how to recognise start of it and develop strategies to deal with it in the workplace.
Dealing with Aggressive Behaviour
Dealing with Aggressive Behaviour
Examine the phases of aggressive behaviour, identify triggers which may provoke an incident and develop an approach to remain in control
 
Effective Delegation Skills
Effective Delegation Skills
Learn how to delegate in an effective way to manage personal time and develop staff. Understand issues of timing, delegating challenging tasks, responsibility and accountability
Equality and Diversity
Equality and Diversity
Look at what equality and diversity in employment means; the causes of inequality, discrimination, harassment and victimisation
 
Facilitation Skills
Facilitation Skills
Use facilitation skills to achieve optimum results, confront and overcome difficult situations, and evaluate the outcomes of the facilitation process
Goal Setting
Goal Setting
Identify key elements required to achieve a cohesive path to reach organisational goals and objectives
 
Handling Challenging People
Handling Challenging People
Identify what is a challenging person and gain techniques for handling inappropriate behaviours
Introduction to Management and Leadership
Introduction to Management and Leadership
Understand the difference between management and leadership, recognise the skills involved with both and gain an understanding of the scope of the roles
 
Managing Change
Managing Change
Understand theory, techniques and strategies to ensure that new change is implemented and managed in such a way that it becomes a way of life.
Managing Meetings
Managing Meetings
Manage the mechanics of a meeting, the meeting process, action planning and ownership, and handle difficult situations
 
Managing Performance
Managing Performance
Work with direct reports to review and assess their progress and enable them to help develop their skills and confidence
Managing Stress in Others
Managing Stress in Others
Gain an understanding of the causes of stress and learn methods to deal with both personal and organisation stress
 
Motivating Employees
Motivating Employees
Understand the importance of motivation and gain skills to motivate both individuals and teams
Project Management
Project Management
Obtain a structured approach to project planning to produce realistic and achievable plans
 
Team Building
Team Building
Understand teams, team roles and team dynamics and manage them successfully to achieve optimum results