Management Development

Develop strong and comprehensive business skills to effectively fulfill your management role. Click on the specific course to view or downlaod a course outline.

Coaching & Mentoring

Understand how to help people understand themselves, set their own goals and identify ways to reach their potential.

Colours of Life (Behaviour Profiling using DISC)

Be empowered to understand individual personalities, recognise others and know how best to deal with different behaviours

Conflict Management

Identify what conflict is, how to recognise start of it and develop strategies to deal with it in the workplace.

Dealing with Aggressive Behaviour

Examine the phases of aggressive behaviour, identify triggers which may provoke an incident and develop an approach to remain in control

Effective Delegation Skills

Learn how to delegate in an effective way to manage personal time and develop staff. Understand issues of timing, delegating challenging tasks, responsibility and accountability

Equality and Diversity

Look at what equality and diversity in employment means; the causes of inequality, discrimination, harassment and victimisation

Facilitation Skills

Use facilitation skills to achieve optimum results, confront and overcome difficult situations, and evaluate the outcomes of the facilitation process

Goal Setting

Identify key elements required to achieve a cohesive path to reach organisational goals and objectives

Handling Challenging People

Identify what is a challenging person and gain techniques for handling inappropriate behaviours

Introduction to Management and Leadership

Understand the difference between management and leadership, recognise the skills involved with both and gain an understanding of the scope of the roles

Managing Change

Understand theory, techniques and strategies to ensure that new change is implemented and managed in such a way that it becomes a way of life.

Managing Meetings

Manage the mechanics of a meeting, the meeting process, action planning and ownership, and handle difficult situations

Managing Performance

Work with direct reports to review and assess their progress and enable them to help develop their skills and confidence

Managing Stress in Others

Gain an understanding of the causes of stress and learn methods to deal with both personal and organisation stress

Motivating Employees

Understand the importance of motivation and gain skills to motivate both individuals and teams

Project Management

Obtain a structured approach to project planning to produce realistic and achievable plans

Team Building

Understand teams, team roles and team dynamics and manage them successfully to achieve optimum results