Absence Management
Aims:
Upon completion of the training course delegates will understand essential elements of the law surrounding absence, be able to recognise the difference between sickness and non-attendance and be able to formulate plans to manage both. They will acquire skills to understand how to limit unnecessary absence, use company absence procedures, be able to practice key skills in controlling absence and be able to understand the impact of their own management style in potential conflict situations.
Prerequisites:No previous knowledge is required
Duration:1 day
Fees:Training course fees for this particular course will depend on your chosen Training solution. Please contact one of our Advisors for further information and pricing.
If you are interested in our Absence Management course call us on
0113 243 2226
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INTRODUCTION
MEASURING, MONITORING AND BENCHMARKING
- Measuring absence
- Costing absence
- Benchmarking your organisation
THE CAUSES OF ABSENCE
- Single-factor explanations of absence
- Integrated multiple-factor explanations of absence
- The influence of personal characteristics on absence
- The influence of the organisational context
- The influence of external factors on absence
ABSENCE CONTROL AND ATTENDANCE MANAGEMENT POLICIES
- What sort of policies?
- Policies to manage and discourage absence
THE DISCIPLINARY AND LEGAL FRAMEWORK OF ABSENCE MANAGEMENT
- The contract of employment
- The statutory framework and the ACAS Code of Practice
- Express contractual terms and absence management
- The doctrine of 'frustration' and long term sickness absence
- Long term sickness procedures
- Procedures for dealing with persistent short-term absences
RETURN TO WORK INTERVIEWS
- The environment
- Structuring the interview
- Building rapport
- Questions
- Active Listening
AND FINALLY SOME DOS AND DON'TS
- Do
- Don't
