Effective Delegation Skills
At the end of the training course delegates will understand the need for delegation and how personal and organisational efficiency can be improved through systematic delegation. They will be able to make better use of their own and their subordinates’ time and be able to prepare and manage a delegation plan.
Prerequisites:No previous knowledge is required
Duration:1 day
Fees:Training course fees for this particular course will depend on your chosen Training solution. Please contact one of our Advisors for further information and pricing.
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INTRODUCTION
What is delegation?
WHY DELEGATE?
Advantages of delegation
Delegation and staff development
Team development
Motivation
Degrees of delegation
BARRIERS TO DELEGATION
What are they?
How to overcome them
GOLDEN RULES OF DELEGATION
Delegation not abdication
Activities to delegate
What cannot be delegated
When and when not to do it
Clear instructions
The most time saving phrase
PEOPLE, PEOPLE, PEOPLE
Selecting the right staff
Coaching and mentoring staff
Developing staff responsibility
PRACTICAL DELEGATION
Planning and control of work
Minimise the risk
Whose got the authority?
Monitor progress
GIVING AND RECEIVING FEEDBACK
Useful feedback is detailed
Planning effective feedback
Steps for giving feedbac
Feedback and communication styles
Difficult feedback situations
THE MANAGEMENT OF TIME
Time planning and delegation
Strategies to minimise misuse of time
Establish good time practices
