Managing Meetings
Aims:
Upon completion of the course students will be able to define the key elements of a meeting and how they contribute to effectiveness. They will be able to manage the mechanics of a meeting, including the meeting process, action planning and ownership, and the handling of conflict situations including disruptive individuals
Prerequisites:No previous knowledge is required
Duration:Half Day to One Day
Fees:Course fees for this particular course will depend on your chosen Training solution. Please contact one of our Advisors for further information and pricing.
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Download Managing Meetings course outline.
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Introduction
- Meetings, meetings, meetings!
- Why are you meeting?
- What type of meeting is it?
Preparation
- The meeting room environment
- The agenda
- Audio visuals
- Planning an engaging format
Communication Skills
- Starting with an ice breaker or energiser
- Managing transitions between subjects
- Including positive feedback
- Using active listening
- Checking for understandings
Who's in Charge?
- Setting the ground rules
- Raising subjects everyone wants to avoid
- Allowing debate and conflict to occur
- Capturing key ideas
- Dealing with difficult participants
- Pulling from the silent ones
In Conclusion
- Minutes
- Generating action items
